Thursday, March 26, 2020

Desk services

Every now and then someone will ask "What are the best sources of IT service management (ITSM) and service desk (and possibly even customer service) advise?" There are of course many paid-for information sources, such as an industry analyst firms, and while I might cheekily state that people should seek help and advice from their ITSM or service desk tool provider - I'll no doubt eventually get around to listing some of the best ITSM blog sites on the Internet.

Our IT help desk services are comprised of certified, US-based IT professionals. We offer high-quality business IT support desk and remote network monitoring services – every hour of every day. Much more support than a traditional desk, Dataprise's IT help desk services provide our customers with professional and immediate help desk support without the costly overhead. Our IT help desk services are available 24x7x365 via phone, email, web chat, or our secure web portal.

Dataprise offers three unique IT help desk services and help desk support options for organizations of all sizes requiring a full- or part-time support desk, an application or customer service desk, or a comprehensive technical service resource center. These IT help desk services include.

Based out of our Rockville, Maryland headquarters, with additional service locations dispersed throughout the country, including New York City, Philadelphia, Baltimore, and Washington, DC, our IT Help Desk Support utilizes the Dataprise Continuous Process Improvement (CPI) model which is based on the industry standard Information Technology Infrastructure Library (ITIL) Continuous Service Improvement framework. As an integral part of IT help desk service- also known as helpdesk support - our CPI model is adaptable to the specific needs of your organization and its employees.

Dedicated to providing an exceptional customer experience, the Dataprise Technical Engineering Center (TEC) is staffed 24x7 with certified and tenured engineers that are focused on solving your technical issues quickly and efficiently.

He best ITSM blogs offer help or make you think. But some blogs are the written-content equivalent of road movies, where you keep watching, expecting something exciting to happen, but they just finish with your left asking "Why?"
Interesting blog titles that mis sells the content - it's not necessarily click bait, it might just be a case of a really great blog title wasted on a "me" blog. But it's still five minutes of your life you won't get back.

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